Berliner Tageblatt - Eurostar trains back with delays after power glitch sparks travel chaos

Two London-Paris trains were cancelled and most trips were delayed in both directions as Eurostar warned of "knock-on impacts" on New Year's Eve.

Christelle Renouf, her husband and two children arrived in Paris after boarding the 19:01 train from London to Paris for a journey that took 12 hours longer than expected.

"After boarding, the train first stopped for an hour because there wasn't enough staff, then it stopped again just before the tunnel, because an overhead line fell" on one of the carriages, she said in the French capital's Gare du Nord railway station.

They spent the night in a train "without electricity, water or wifi", she added.

A spokeswoman said "an overhead line fell onto a Eurostar train linking London and Paris, near the entrance to the Channel Tunnel".

New Year travellers had to scramble to find alternatives on Tuesday, after the operator postponed all services between London, Paris, Amsterdam and Brussels.

But Eurostar said on Wednesday that services had "resumed today following a power issue in the Channel Tunnel yesterday and some further issues with rail infrastructure overnight".

It added that there could be "some delays and possible last-minute cancellations".

One man told the BBC he boarded the 19:01 train to Paris Tuesday, but at 03:00 am on Wednesday he was still sitting in the train at the entrance to the tunnel.

France's BFMTV reported passengers left waiting in the night on a train from London to Lille without electricity, heating or functioning toilets.

"Nothing electrical is working. It's always the same information -- there's a serious problem," a passenger named Herve told the broadcaster from the train, which arrived in Lille early Wednesday with an 11-hour delay.

- 'Quite stressful' -

In London, a train left, while passengers boarded another on Wednesday morning, an AFP reporter said.

British DJ Nathan Denyer said he had hardly slept he was so worried about making it to the French city of Dijon in time to play a set at a New Year's Eve party.

"It is quite stressful today -- even if the service is apparently running," he said inside London's St Pancras International station.

Wafaa Chaara, a France-based engineer, said she was hoping to get back home in time for her family plans.

"We are really stressed," she said, adding she and her travel companion had arrived at the station four hours early.

Eurostar had on Tuesday warned passengers to postpone their journeys to a different date and warned them of severe delays as well as last-minute cancellations.

As well as the power problem, there was also a failed LeShuttle train in the Channel tunnel, the 31-mile (50-kilometre) undersea rail link between Folkestone in England and the Calais area in France.

LeShuttle operates vehicle-carrying trains between Folkestone in southeast England and Calais in northern France.

- High demand -

A record-high 19.5 million passengers travelled on Eurostar last year, up nearly five percent on 2023, driven by demand from visitors to the Olympics and Paralympics in Paris.

Eurostar has held a monopoly on passenger services through the tunnel linking Britain and France since it opened in 1994.

But British entrepreneur Richard Branson -- the man behind the Virgin airline -- has vowed to launch a rival service.

Italy's Trenitalia has also said it intends to compete with Eurostar on the Paris-London route by 2029.

Tuesday's disruption was the latest to affect Eurostar at a time when the company has faced criticism over its high prices, especially on the Paris-London route.

The theft of cables on train tracks in northern France caused two days of problems in June.

Y.Bouchard--BTB